Clinic/Front Office Aid
Service Identification | Reports to Clinic Manager and/or Office Manager.
Goals of this position | To help maintain office and/or clinic organization. This is accomplished by filing, answering telephones, putting together informational packets and assisting customers.
Essential Functions | Participating in an active, fast-paced environment. Working as part of a team. Answering telephones wtih enthusiasm and finding correct answers for customers. Putting together informational packets, filing paperwork and handling various other duties.
Responibilities | The duties include (but are not limited to) the following:
- Responding to customer questions on the telephone.
- Organizing records and filing them accordingly.
- Helping and working with customers in person.
- Aiding other employees with their particular projects.
Restrictions | A Clinic/Front Office Volunteer is restricted from the following:
- Giving animal or medical advice, or adoption counseling to customers/guests.
- Entering unauthorized areas without permission.
- Feeding animals or giving treats without permission.
- Handling cleaning supplies, treatments or lotions.
- Working with wildlife or livestock.
- Adopting a pet within the first 3 months of service.
- No one may volunteer unless then have attended both orientations, therefore a volunteer may not bring any guests while they are volunteering for NHS.
Benefits
- Contributing to a cause by participating in the Society’s mission.
- Learning new skills.
- 10% discount on NHS merchandise.
- Awards Banquet.*
- Free vaccinations.*
- Free boarding.*
*After meeting requirements.
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